FAQs

FAQs & GLOSSARY

We are professional, affordable and practical. With experience achieving transformational success at small and medium charities, we understand the practical realities of a small staff team and highly limited resources. We've been there, and we get it. We know how important it is for charity money to be spent well, and we strive to ensure that you are impressed with what we do. We won’t sell you a service if we don’t think you need it, and we will always strive to provide the most cost-effective option to meet your needs. We also think it's important not to forget the human element, and we are empathetic, fun, friendly and patient.

Charities are great at doing what they do, but charitable standards can be complex and bureaucratic. Best practice standards, such as the Charity Governance Code, are highly aspirational. Charities are under more pressure than ever before, not just in raising funds but in meeting donor expectations and charity regulations. Ensuring that your charity is operating to the highest possible standards can be a challenge, and we can help you plan and implement the changes needed to make that happen. Our reviews can help reduce the risks your charity is facing and help you identify your priority development needs. We can also support you to implement these changes in practice, through robust strategic planning, Trustee support, and a wide range of other services. Your charity can always meet higher standards, and we can help you achieve that, now and into the future.

Organisational effectiveness is the umbrella term for everything that makes an organisation run properly. This may include elements such as having a practical and helpful strategic plan in place, ensuring your policies and procedures are fit for purpose, and meeting your responsibilities under charity law and best practice. Meeting organisational effectiveness best practice standards will have a positive impact on how much funding you raise and how much work you deliver.

Charitable governance refers to the rules and practices around running a charity, particularly by Trustees. It includes meeting the standards set out in your governing document, ensuring you meet Charity Commission regulations and recommendations, and generally running your charity in a professional and responsible way. Charitable governance is the cornerstone of a charity’s effectiveness. Poor governance can create significant risks for charities, while good governance will ensure your charity achieves its full potential.